1.1. Personal data processing controller is Hepsor BAL9 SIA (hereinafter – Hepsor BAL9), Citadeles Street 12, Riga, LV-1010, tālr. +371 67 133 177, e-pasts:
2.1. The purposes for personal data processing are as follows:
2.1.1. Personnel management;
2.1.2. Marketing, offer, mediation, provision and development of various residential property services;
2.1.3 Implementation of the legitimate interests of HEPSOR BAL9 and its customers: elimination of unsubstantiated financial risks for the commercial activity; administration of payments; improvement of services and development of new services, including by means of customer satisfaction surveys;
2.1.4. Marketing research;
2.1.5. Marketing (analysis, profiling, performance of segmentation and statistics for the reaching of aforementioned objectives).
2.3. HEPSOR shall process your personal data on the basis of the following legal grounds:
2.3.1. In accordance with clear, free and explicit consent provided by you as a data subject;
2.3.2. Data processing derives from your contractual liabilities or data processing is required on the basis of your request as a data subject, in order to conclude a respective contract;
2.3.3. Data processing is required to perform a legal duty that applies to HEPSOR BAL9;
2.3.4. Data processing is required for the enforcement of the legal interests of HEPSOR BAL9 or a third party.
3.1. Categories of personal data recipients: data subject, HEPSOR BAL9 and personnel authorised by them, co-operation partners and processors of HEPSOR BAL9, central government and municipal institutions in the cases provided for by the regulatory enactments.
4.1. HEPSOR BAL9 does not intend to forward personal data to third countries, namely, outside the EU and EEA countries or to international organisations.
4.2. Adoption of automated decisions is not practised at HEPSOR BAL9.
5.1. HEPSOR BAL9 shall store personal data no longer than required for the reaching of the respective objective of personal data processing, as well as to implement the requirements provided for by the regulatory enactments (for instance, the law “On Accounting”). Upon the reaching of the purpose of personal data processing, we will destroy your data.
5.2. Storage of your personal data for a longer period may be performed only in the event, where:
5.2.1. It is required by us to ensure the protection of our rights due to claims, complaints or requests;
5.2.2. A grounded suspicion on illegal activities that require the performance of investigation exist;
5.2.3. Your data are required for the appropriate investigation of a dispute or a complaint.
6.1. You are entitled to access your personal data; to request to correct and erase them; to limit processing of the data; you are entitled to transferability of the data; you are entitled to object to the processing of your personal data and not to be a subject of automatic processing (profiling).
6.2. You are entitled to recall the consent to data processing that you have given to us at any moment. The recall of consent does not affect the legality of the processing of personal data that has been performed on the basis of your consent given prior to recalling thereof.
6.3. If you believe that we are processing your data in violation of the requirements of the regulatory enactments that govern personal data protection, we invite you to apply directly to us.
6.4. If you are not satisfied with the answers provided by us and substantiation thereof or if we, in your opinion, fail to perform the required actions, you will be entitled to submit a complaint to a supervising institution, which, in Latvia, is Data State Inspection (www.dvi.gov.lv; Blaumaņa iela 11/13-15, Riga, LV-1011).
7.1. The obtained personal data are used for the provision of the respective services and for the reaching of the purposes determined by HEPSOR BAL9 to the degree required, in accordance with the requirements of the regulatory enactments. In the event, where personal data are not provided, HEPSOR BAL9 shall have no legal basis to provide the respective service to the data subject.